{"id":1130,"date":"2025-08-22T13:48:05","date_gmt":"2025-08-22T13:48:05","guid":{"rendered":"https:\/\/impactlandscaping.co\/?page_id=1130"},"modified":"2026-01-06T15:20:50","modified_gmt":"2026-01-06T15:20:50","slug":"reception-form","status":"publish","type":"page","link":"https:\/\/impactlandscaping.co\/?page_id=1130","title":{"rendered":"Reception Form"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_code _builder_version=&#8221;4.27.5&#8243; _module_preset=&#8221;default&#8221; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;]<script>\nvar gform;gform||(document.addEventListener(\"gform_main_scripts_loaded\",function(){gform.scriptsLoaded=!0}),document.addEventListener(\"gform\/theme\/scripts_loaded\",function(){gform.themeScriptsLoaded=!0}),window.addEventListener(\"DOMContentLoaded\",function(){gform.domLoaded=!0}),gform={domLoaded:!1,scriptsLoaded:!1,themeScriptsLoaded:!1,isFormEditor:()=>\"function\"==typeof InitializeEditor,callIfLoaded:function(o){return!(!gform.domLoaded||!gform.scriptsLoaded||!gform.themeScriptsLoaded&&!gform.isFormEditor()||(gform.isFormEditor()&&console.warn(\"The use of gform.initializeOnLoaded() is deprecated in the form editor context and will be removed in Gravity Forms 3.1.\"),o(),0))},initializeOnLoaded:function(o){gform.callIfLoaded(o)||(document.addEventListener(\"gform_main_scripts_loaded\",()=>{gform.scriptsLoaded=!0,gform.callIfLoaded(o)}),document.addEventListener(\"gform\/theme\/scripts_loaded\",()=>{gform.themeScriptsLoaded=!0,gform.callIfLoaded(o)}),window.addEventListener(\"DOMContentLoaded\",()=>{gform.domLoaded=!0,gform.callIfLoaded(o)}))},hooks:{action:{},filter:{}},addAction:function(o,r,e,t){gform.addHook(\"action\",o,r,e,t)},addFilter:function(o,r,e,t){gform.addHook(\"filter\",o,r,e,t)},doAction:function(o){gform.doHook(\"action\",o,arguments)},applyFilters:function(o){return gform.doHook(\"filter\",o,arguments)},removeAction:function(o,r){gform.removeHook(\"action\",o,r)},removeFilter:function(o,r,e){gform.removeHook(\"filter\",o,r,e)},addHook:function(o,r,e,t,n){null==gform.hooks[o][r]&&(gform.hooks[o][r]=[]);var d=gform.hooks[o][r];null==n&&(n=r+\"_\"+d.length),gform.hooks[o][r].push({tag:n,callable:e,priority:t=null==t?10:t})},doHook:function(r,o,e){var t;if(e=Array.prototype.slice.call(e,1),null!=gform.hooks[r][o]&&((o=gform.hooks[r][o]).sort(function(o,r){return o.priority-r.priority}),o.forEach(function(o){\"function\"!=typeof(t=o.callable)&&(t=window[t]),\"action\"==r?t.apply(null,e):e[0]=t.apply(null,e)})),\"filter\"==r)return e[0]},removeHook:function(o,r,t,n){var e;null!=gform.hooks[o][r]&&(e=(e=gform.hooks[o][r]).filter(function(o,r,e){return!!(null!=n&&n!=o.tag||null!=t&&t!=o.priority)}),gform.hooks[o][r]=e)}});\n<\/script>\n\n                <div class='gf_browser_gecko gform_wrapper gravity-theme gform-theme--no-framework' data-form-theme='gravity-theme' data-form-index='0' id='gform_wrapper_9' style='display:none'>\n                        <div class='gform_heading'>\n                            <h2 class=\"gform_title\">Reception Form<\/h2>\n                            <p class='gform_description'><\/p>\n                        <\/div><form method='post' enctype='multipart\/form-data'  id='gform_9'  action='\/index.php?rest_route=%2Fwp%2Fv2%2Fpages%2F1130' data-formid='9' novalidate>\n                        <div class='gform-body gform_body'><div id='gform_fields_9' class='gform_fields top_label form_sublabel_below description_below validation_below'><div id=\"field_9_48\" class=\"gfield gfield--type-html gfield--input-type-html gfield--width-full gfield_html gfield_html_formatted gfield_no_follows_desc field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  >0. GREETING (ALWAYS READ)\n\n[READ ALOUD \u2013 BLACK]\n\u201cThank you for calling Impact Landscaping, this is _____ on a recorded line. Who am I speaking with today?\u201d\n\n(wait)\n\n[READ ALOUD \u2013 BLACK]\n\u201cThank you, ______. What\u2019s the best phone number and email for you?\u201d\n\n(wait)\n\n[READ ALOUD \u2013 BLACK]\n\u201cAnd what is the address of the property you're calling about today?\u201d\n\n(wait)\n<\/div><div id=\"field_9_8\" class=\"gfield gfield--type-text gfield--input-type-text gfield--width-full field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_9_8'>Customer Name<\/label><div class='ginput_container ginput_container_text'><input name='input_8' id='input_9_8' type='text' value='' class='large'      aria-invalid=\"false\"   \/><\/div><\/div><div id=\"field_9_2\" class=\"gfield gfield--type-email gfield--input-type-email gfield--width-half field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_9_2'>Email<\/label><div class='ginput_container ginput_container_email'>\n                            <input name='input_2' id='input_9_2' type='email' value='' class='large'   placeholder='enter email'  aria-invalid=\"false\"  \/>\n                        <\/div><\/div><div id=\"field_9_3\" class=\"gfield gfield--type-phone gfield--input-type-phone gfield--width-half field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_9_3'>Phone<\/label><div class='ginput_container ginput_container_phone'><input name='input_3' id='input_9_3' type='tel' value='' class='large'  placeholder='enter phone number'  aria-invalid=\"false\"   \/><\/div><\/div><div id=\"field_9_5\" class=\"gfield gfield--type-text gfield--input-type-text gfield--width-half field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_9_5'>Service Address<\/label><div class='ginput_container ginput_container_text'><input name='input_5' id='input_9_5' type='text' value='' class='large'    placeholder='enter address'  aria-invalid=\"false\"   \/><\/div><\/div><div id=\"field_9_6\" class=\"gfield gfield--type-text gfield--input-type-text gfield--width-half field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_9_6'>Zip Code<\/label><div class='ginput_container ginput_container_text'><input name='input_6' id='input_9_6' type='text' value='' class='large'    placeholder='enter zip code'  aria-invalid=\"false\"   \/><\/div><\/div><div id=\"field_9_88\" class=\"gfield gfield--type-section gfield--input-type-section gsection field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><h3 class=\"gsection_title\">Section Break<\/h3><\/div><div id=\"field_9_46\" class=\"gfield gfield--type-html gfield--input-type-html gfield--width-full gfield_html gfield_html_formatted gfield_no_follows_desc field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  >2. ROLE DISCLOSURE (AFTER BASIC INFO IS COLLECTED)\n\n[READ ALOUD \u2013 BLACK]\n\u201cPerfect, thank you. Just so you know, I\u2019m part of the reception team \u2014 I\u2019m not a landscaping expert myself. My role is simply to gather the details about your project for the owner, Thomas. After we finish, I\u2019ll submit everything and attempt to connect you directly with him. If he\u2019s unavailable, he\u2019ll call you back from his cell.\u201d<\/div><div id=\"field_9_89\" class=\"gfield gfield--type-section gfield--input-type-section gsection field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><h3 class=\"gsection_title\">Section Break<\/h3><\/div><div id=\"field_9_51\" class=\"gfield gfield--type-html gfield--input-type-html gfield--width-full gfield_html gfield_html_formatted gfield_no_follows_desc field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  >3. PRIOR CLIENT QUESTION\n\n[READ ALOUD \u2013 BLACK]\n\u201cHave we done any work for you before?\u201d<\/div><fieldset id=\"field_9_50\" class=\"gfield gfield--type-radio gfield--type-choice gfield--input-type-radio gfield--width-full field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><legend class='gfield_label gform-field-label' >Have we done any work for you before?<\/legend><div class='ginput_container ginput_container_radio'><div class='gfield_radio' id='input_9_50'>\n\t\t\t<div class='gchoice gchoice_9_50_0'>\n\t\t\t\t\t<input class='gfield-choice-input' name='input_50' type='radio' value='Yes (No consultation fee)'  id='choice_9_50_0' onchange='gformToggleRadioOther( this )'    \/>\n\t\t\t\t\t<label for='choice_9_50_0' id='label_9_50_0' class='gform-field-label gform-field-label--type-inline'>Yes (No consultation fee)<\/label>\n\t\t\t<\/div>\n\t\t\t<div class='gchoice gchoice_9_50_1'>\n\t\t\t\t\t<input class='gfield-choice-input' name='input_50' type='radio' value='No'  id='choice_9_50_1' onchange='gformToggleRadioOther( this )'    \/>\n\t\t\t\t\t<label for='choice_9_50_1' id='label_9_50_1' class='gform-field-label gform-field-label--type-inline'>No<\/label>\n\t\t\t<\/div>\n\t\t\t<div class='gchoice gchoice_9_50_2'>\n\t\t\t\t\t<input class='gfield-choice-input' name='input_50' type='radio' value='Unsure'  id='choice_9_50_2' onchange='gformToggleRadioOther( this )'    \/>\n\t\t\t\t\t<label for='choice_9_50_2' id='label_9_50_2' class='gform-field-label gform-field-label--type-inline'>Unsure<\/label>\n\t\t\t<\/div><\/div><\/div><\/fieldset><div id=\"field_9_90\" class=\"gfield gfield--type-section gfield--input-type-section gsection field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><h3 class=\"gsection_title\">Section Break<\/h3><\/div><div id=\"field_9_49\" class=\"gfield gfield--type-html gfield--input-type-html gfield--width-full gfield_html gfield_html_formatted gfield_no_follows_desc field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  >4. DOGS ON PROPERTY (Conditional Disclaimer)\n\n[READ ALOUD \u2013 BLACK]\n\u201cDo you have any dogs on the property?\u201d\n\nIf YES, read:\n\n[READ ALOUD \u2013 BLACK]\n\u201cNo problem \u2014 we just ask that the yard is picked up before service. If the yard isn\u2019t cleaned, there is a 20% sanitation fee. How many dogs do you have, and is there anything we should know about gates or access?\u201d<\/div><div id=\"field_9_91\" class=\"gfield gfield--type-section gfield--input-type-section gsection field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><h3 class=\"gsection_title\">Section Break<\/h3><\/div><div id=\"field_9_53\" class=\"gfield gfield--type-html gfield--input-type-html gfield--width-full gfield_html gfield_html_formatted gfield_no_follows_desc field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  >5. PROJECT DESCRIPTION (OPEN-ENDED)\n\n[READ ALOUD \u2013 BLACK]\n\u201cTell me, in your own words, what you're wanting done at the property. Feel free to include as much detail as you'd like \u2014 this helps Thomas understand exactly what you need.\u201d\n\n[AGENT NOTE \u2013 RED]\nWrite customer\u2019s wording exactly as spoken, as close as possible.\n\nCustomer description (exact wording):\n\n\n---\n\n\n---\n\n\n---<\/div><fieldset id=\"field_9_13\" class=\"gfield gfield--type-checkbox gfield--type-choice gfield--input-type-checkbox gfield--width-full field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><legend class='gfield_label gform-field-label gfield_label_before_complex' >Maintenance Services<\/legend><div class='ginput_container ginput_container_checkbox'><div class='gfield_checkbox ' id='input_9_13'><div class='gchoice gchoice_9_13_1'>\n\t\t\t\t\t\t\t\t<input class='gfield-choice-input' name='input_13.1' type='checkbox'  value='Cleanup (spring\/fall)'  id='choice_9_13_1'   \/>\n\t\t\t\t\t\t\t\t<label for='choice_9_13_1' id='label_9_13_1' class='gform-field-label gform-field-label--type-inline'>Cleanup (spring\/fall)<\/label>\n\t\t\t\t\t\t\t<\/div><div class='gchoice gchoice_9_13_2'>\n\t\t\t\t\t\t\t\t<input class='gfield-choice-input' name='input_13.2' type='checkbox'  value='Leaf cleanup'  id='choice_9_13_2'   \/>\n\t\t\t\t\t\t\t\t<label for='choice_9_13_2' id='label_9_13_2' class='gform-field-label gform-field-label--type-inline'>Leaf cleanup<\/label>\n\t\t\t\t\t\t\t<\/div><div class='gchoice gchoice_9_13_3'>\n\t\t\t\t\t\t\t\t<input class='gfield-choice-input' name='input_13.3' type='checkbox'  value='Garden Club day-rate'  id='choice_9_13_3'   \/>\n\t\t\t\t\t\t\t\t<label for='choice_9_13_3' id='label_9_13_3' class='gform-field-label gform-field-label--type-inline'>Garden Club day-rate<\/label>\n\t\t\t\t\t\t\t<\/div><div class='gchoice gchoice_9_13_4'>\n\t\t\t\t\t\t\t\t<input class='gfield-choice-input' name='input_13.4' type='checkbox'  value='Mulching \/ trimming'  id='choice_9_13_4'   \/>\n\t\t\t\t\t\t\t\t<label for='choice_9_13_4' id='label_9_13_4' class='gform-field-label gform-field-label--type-inline'>Mulching \/ trimming<\/label>\n\t\t\t\t\t\t\t<\/div><div class='gchoice gchoice_9_13_5'>\n\t\t\t\t\t\t\t\t<input class='gfield-choice-input' name='input_13.5' type='checkbox'  value='Overgrowth rehabilitation'  id='choice_9_13_5'   \/>\n\t\t\t\t\t\t\t\t<label for='choice_9_13_5' id='label_9_13_5' class='gform-field-label gform-field-label--type-inline'>Overgrowth rehabilitation<\/label>\n\t\t\t\t\t\t\t<\/div><div class='gchoice gchoice_9_13_6'>\n\t\t\t\t\t\t\t\t<input class='gfield-choice-input' name='input_13.6' type='checkbox'  value='Landscape renovation'  id='choice_9_13_6'   \/>\n\t\t\t\t\t\t\t\t<label for='choice_9_13_6' id='label_9_13_6' class='gform-field-label gform-field-label--type-inline'>Landscape renovation<\/label>\n\t\t\t\t\t\t\t<\/div><div class='gchoice gchoice_9_13_7'>\n\t\t\t\t\t\t\t\t<input class='gfield-choice-input' name='input_13.7' type='checkbox'  value='Garden design \/ new plantings'  id='choice_9_13_7'   \/>\n\t\t\t\t\t\t\t\t<label for='choice_9_13_7' id='label_9_13_7' class='gform-field-label gform-field-label--type-inline'>Garden design \/ new plantings<\/label>\n\t\t\t\t\t\t\t<\/div><div class='gchoice gchoice_9_13_8'>\n\t\t\t\t\t\t\t\t<input class='gfield-choice-input' name='input_13.8' type='checkbox'  value='Sod installation \/ grading'  id='choice_9_13_8'   \/>\n\t\t\t\t\t\t\t\t<label for='choice_9_13_8' id='label_9_13_8' class='gform-field-label gform-field-label--type-inline'>Sod installation \/ grading<\/label>\n\t\t\t\t\t\t\t<\/div><div class='gchoice gchoice_9_13_9'>\n\t\t\t\t\t\t\t\t<input class='gfield-choice-input' name='input_13.9' type='checkbox'  value='Artificial turf'  id='choice_9_13_9'   \/>\n\t\t\t\t\t\t\t\t<label for='choice_9_13_9' id='label_9_13_9' class='gform-field-label gform-field-label--type-inline'>Artificial turf<\/label>\n\t\t\t\t\t\t\t<\/div><div class='gchoice gchoice_9_13_11'>\n\t\t\t\t\t\t\t\t<input class='gfield-choice-input' name='input_13.11' type='checkbox'  value='Stone \/ gravel \/ boulders'  id='choice_9_13_11'   \/>\n\t\t\t\t\t\t\t\t<label for='choice_9_13_11' id='label_9_13_11' class='gform-field-label gform-field-label--type-inline'>Stone \/ gravel \/ boulders<\/label>\n\t\t\t\t\t\t\t<\/div><div class='gchoice gchoice_9_13_12'>\n\t\t\t\t\t\t\t\t<input class='gfield-choice-input' name='input_13.12' type='checkbox'  value='Walkways \/ cobble \/ stepping stones'  id='choice_9_13_12'   \/>\n\t\t\t\t\t\t\t\t<label for='choice_9_13_12' id='label_9_13_12' class='gform-field-label gform-field-label--type-inline'>Walkways \/ cobble \/ stepping stones<\/label>\n\t\t\t\t\t\t\t<\/div><div class='gchoice gchoice_9_13_13'>\n\t\t\t\t\t\t\t\t<input class='gfield-choice-input' name='input_13.13' type='checkbox'  value='Stamped concrete'  id='choice_9_13_13'   \/>\n\t\t\t\t\t\t\t\t<label for='choice_9_13_13' id='label_9_13_13' class='gform-field-label gform-field-label--type-inline'>Stamped concrete<\/label>\n\t\t\t\t\t\t\t<\/div><div class='gchoice gchoice_9_13_14'>\n\t\t\t\t\t\t\t\t<input class='gfield-choice-input' name='input_13.14' type='checkbox'  value='Drainage \/ NDS \/ swales'  id='choice_9_13_14'   \/>\n\t\t\t\t\t\t\t\t<label for='choice_9_13_14' id='label_9_13_14' class='gform-field-label gform-field-label--type-inline'>Drainage \/ NDS \/ swales<\/label>\n\t\t\t\t\t\t\t<\/div><div class='gchoice gchoice_9_13_15'>\n\t\t\t\t\t\t\t\t<input class='gfield-choice-input' name='input_13.15' type='checkbox'  value='Skid-steer \/ land shaping'  id='choice_9_13_15'   \/>\n\t\t\t\t\t\t\t\t<label for='choice_9_13_15' id='label_9_13_15' class='gform-field-label gform-field-label--type-inline'>Skid-steer \/ land shaping<\/label>\n\t\t\t\t\t\t\t<\/div><div class='gchoice gchoice_9_13_16'>\n\t\t\t\t\t\t\t\t<input class='gfield-choice-input' name='input_13.16' type='checkbox'  value='Tree removal'  id='choice_9_13_16'   \/>\n\t\t\t\t\t\t\t\t<label for='choice_9_13_16' id='label_9_13_16' class='gform-field-label gform-field-label--type-inline'>Tree removal<\/label>\n\t\t\t\t\t\t\t<\/div><div class='gchoice gchoice_9_13_17'>\n\t\t\t\t\t\t\t\t<input class='gfield-choice-input' name='input_13.17' type='checkbox'  value='Stump grinding'  id='choice_9_13_17'   \/>\n\t\t\t\t\t\t\t\t<label for='choice_9_13_17' id='label_9_13_17' class='gform-field-label gform-field-label--type-inline'>Stump grinding<\/label>\n\t\t\t\t\t\t\t<\/div><div class='gchoice gchoice_9_13_18'>\n\t\t\t\t\t\t\t\t<input class='gfield-choice-input' name='input_13.18' type='checkbox'  value='Other'  id='choice_9_13_18'   \/>\n\t\t\t\t\t\t\t\t<label for='choice_9_13_18' id='label_9_13_18' class='gform-field-label gform-field-label--type-inline'>Other<\/label>\n\t\t\t\t\t\t\t<\/div><\/div><\/div><\/fieldset><div id=\"field_9_14\" class=\"gfield gfield--type-text gfield--input-type-text gfield--width-full field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_9_14'>Other Maintenance services<\/label><div class='ginput_container ginput_container_text'><input name='input_14' id='input_9_14' type='text' value='' class='large'      aria-invalid=\"false\"   \/><\/div><\/div><div id=\"field_9_83\" class=\"gfield gfield--type-section gfield--input-type-section gsection field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><h3 class=\"gsection_title\">Strike Question<\/h3><\/div><div id=\"field_9_92\" class=\"gfield gfield--type-html gfield--input-type-html gfield--width-full gfield_html gfield_html_formatted gfield_no_follows_desc field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  >6. SCREENING QUESTION #1 \u2014 REASON FOR CALLING\n\n[READ ALOUD \u2013 BLACK]\n\u201cWhat made you reach out to Impact Landscaping for your project?\u201d --- STOP READING ---<\/div><fieldset id=\"field_9_61\" class=\"gfield gfield--type-checkbox gfield--type-choice gfield--input-type-checkbox gfield--width-full field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><legend class='gfield_label gform-field-label gfield_label_before_complex' >6a Reason for calling<\/legend><div class='ginput_container ginput_container_checkbox'><div class='gfield_checkbox ' id='input_9_61'><div class='gchoice gchoice_9_61_1'>\n\t\t\t\t\t\t\t\t<input class='gfield-choice-input' name='input_61.1' type='checkbox'  value='Strike'  id='choice_9_61_1'   \/>\n\t\t\t\t\t\t\t\t<label for='choice_9_61_1' id='label_9_61_1' class='gform-field-label gform-field-label--type-inline'>Strike<\/label>\n\t\t\t\t\t\t\t<\/div><div class='gchoice gchoice_9_61_2'>\n\t\t\t\t\t\t\t\t<input class='gfield-choice-input' name='input_61.2' type='checkbox'  value='No Strike'  id='choice_9_61_2'   \/>\n\t\t\t\t\t\t\t\t<label for='choice_9_61_2' id='label_9_61_2' class='gform-field-label gform-field-label--type-inline'>No Strike<\/label>\n\t\t\t\t\t\t\t<\/div><\/div><\/div><\/fieldset><div id=\"field_9_82\" class=\"gfield gfield--type-html gfield--input-type-html gfield--width-full gfield_html gfield_html_formatted gfield_no_follows_desc field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  >6b. SCREENING QUESTION #1 OPTIONS \u2014 TIMELINE\n\nNo Strike\n\nRehabs, cleanups, renovations, installs, builds, grading, drainage\n\nFound via photos, reviews, referrals, or reputation\n\nMentions quality, craftsmanship, or doing it right\n\nBuying or selling a home\n\nPreparing a property for listing or closing\n\nOwns up to 3 properties\n\nUnderstands this is not a mowing company\n\n\nStrike\n\nMentions mowing, lawn care, or weekly service\n\nConfuses company with maintenance\n\nPrice-only motivation\n\n\u201cFirst on Google\u201d\n\n\u201cCalling around\u201d\n\n\u201cJust seeing who\u2019s available\u201d\n\nOwns more than 3 properties<\/div><div id=\"field_9_81\" class=\"gfield gfield--type-text gfield--input-type-text gfield--width-full field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_9_81'>6c Customer Response<\/label><div class='ginput_container ginput_container_text'><input name='input_81' id='input_9_81' type='text' value='' class='large'      aria-invalid=\"false\"   \/><\/div><\/div><div id=\"field_9_85\" class=\"gfield gfield--type-section gfield--input-type-section gsection field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><h3 class=\"gsection_title\">Strike Question<\/h3><\/div><div id=\"field_9_58\" class=\"gfield gfield--type-html gfield--input-type-html gfield--width-full gfield_html gfield_html_formatted gfield_no_follows_desc field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  >7a. SCREENING QUESTION #2 \u2014 TIMELINE\n\n[READ ALOUD \u2013 BLACK]\n\u201cHow soon would you like this to be completed?\u201d<\/div><div id=\"field_9_60\" class=\"gfield gfield--type-html gfield--input-type-html gfield--width-full gfield_html gfield_html_formatted gfield_no_follows_desc field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  >[AGENT NOTE \u2013 RED \u2013 STRIKES VS NON-STRIKES]\n\nMark a TIMELINE STRIKE if the customer says:\n\n\u201cNo rush,\u201d \u201cWhenever,\u201d \u201cNo specific deadline\u201d\n\n\u201cJust getting quotes,\u201d \u201cShopping around\u201d\n\n\u201cDepends on the price\u201d\n\n\u201cMaybe later this year \/ sometime next year\u201d\n\n\nThese = low urgency or price-dependent.\n\nMark NO STRIKE if the customer says:\n\n\u201cAs soon as possible\u201d\n\n\u201cWe\u2019re ready to move forward\u201d\n\nSpecific deadlines (before holiday, before guests, etc.)\n\nAny motivated timeline\n\n\nThese = intent to proceed.<\/div><div id=\"field_9_57\" class=\"gfield gfield--type-text gfield--input-type-text gfield--width-full field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_9_57'>7. Customer Response \u2014 Timeline:<\/label><div class='ginput_container ginput_container_text'><input name='input_57' id='input_9_57' type='text' value='' class='large'      aria-invalid=\"false\"   \/><\/div><\/div><fieldset id=\"field_9_80\" class=\"gfield gfield--type-checkbox gfield--type-choice gfield--input-type-checkbox gfield--width-full field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><legend class='gfield_label gform-field-label gfield_label_before_complex' >7a Timeline<\/legend><div class='ginput_container ginput_container_checkbox'><div class='gfield_checkbox ' id='input_9_80'><div class='gchoice gchoice_9_80_1'>\n\t\t\t\t\t\t\t\t<input class='gfield-choice-input' name='input_80.1' type='checkbox'  value='Timeline Strike'  id='choice_9_80_1'   \/>\n\t\t\t\t\t\t\t\t<label for='choice_9_80_1' id='label_9_80_1' class='gform-field-label gform-field-label--type-inline'>Timeline Strike<\/label>\n\t\t\t\t\t\t\t<\/div><div class='gchoice gchoice_9_80_2'>\n\t\t\t\t\t\t\t\t<input class='gfield-choice-input' name='input_80.2' type='checkbox'  value='No Strike'  id='choice_9_80_2'   \/>\n\t\t\t\t\t\t\t\t<label for='choice_9_80_2' id='label_9_80_2' class='gform-field-label gform-field-label--type-inline'>No Strike<\/label>\n\t\t\t\t\t\t\t<\/div><\/div><\/div><\/fieldset><div id=\"field_9_86\" class=\"gfield gfield--type-section gfield--input-type-section gsection field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><h3 class=\"gsection_title\">Strike Question<\/h3><\/div><div id=\"field_9_63\" class=\"gfield gfield--type-html gfield--input-type-html gfield--width-full gfield_html gfield_html_formatted gfield_no_follows_desc field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  >8. SCREENING QUESTION #3 \u2014 INVESTMENT RANGE\n\n[READ ALOUD \u2013 BLACK]\n\u201cTo help Thomas recommend the right approach, do you have an investment range you\u2019re comfortable with? Even a ballpark is totally fine.\u201d<\/div><div id=\"field_9_62\" class=\"gfield gfield--type-text gfield--input-type-text gfield--width-full field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_9_62'>Investment Range<\/label><div class='ginput_container ginput_container_text'><input name='input_62' id='input_9_62' type='text' value='' class='large'      aria-invalid=\"false\"   \/><\/div><\/div><div id=\"field_9_65\" class=\"gfield gfield--type-html gfield--input-type-html gfield--width-full gfield_html gfield_html_formatted gfield_no_follows_desc field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  >[AGENT NOTE \u2013 RED \u2013 STRIKES VS NON-STRIKES]\n\nMark a BUDGET STRIKE if the customer says:\n\n\u201cAs cheap as possible\u201d\n\n\u201cLowest quote wins\u201d\n\n\u201cJust tell me the price first\u201d\n\n\u201cI only want to spend a few hundred\u201d\n\nRefuses to give ANY range\n\n\u201cDon\u2019t want to spend much\u201d\n\n\nThese = cost-driven or unrealistic budget.\n\nMark NO STRIKE if the customer says:\n\n\u201cWe want it done right\u201d\n\n\u201cNo exact number but we\u2019re flexible\u201d\n\n\u201cWe know landscaping isn\u2019t cheap\u201d\n\nGives any reasonable range\n\n\nThese = value-driven.<\/div><fieldset id=\"field_9_64\" class=\"gfield gfield--type-checkbox gfield--type-choice gfield--input-type-checkbox gfield--width-full field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><legend class='gfield_label gform-field-label gfield_label_before_complex' >8a Budget Strike<\/legend><div class='ginput_container ginput_container_checkbox'><div class='gfield_checkbox ' id='input_9_64'><div class='gchoice gchoice_9_64_1'>\n\t\t\t\t\t\t\t\t<input class='gfield-choice-input' name='input_64.1' type='checkbox'  value='Budget Strike'  id='choice_9_64_1'   \/>\n\t\t\t\t\t\t\t\t<label for='choice_9_64_1' id='label_9_64_1' class='gform-field-label gform-field-label--type-inline'>Budget Strike<\/label>\n\t\t\t\t\t\t\t<\/div><div class='gchoice gchoice_9_64_2'>\n\t\t\t\t\t\t\t\t<input class='gfield-choice-input' name='input_64.2' type='checkbox'  value='No Strike'  id='choice_9_64_2'   \/>\n\t\t\t\t\t\t\t\t<label for='choice_9_64_2' id='label_9_64_2' class='gform-field-label gform-field-label--type-inline'>No Strike<\/label>\n\t\t\t\t\t\t\t<\/div><div class='gchoice gchoice_9_64_3'>\n\t\t\t\t\t\t\t\t<input class='gfield-choice-input' name='input_64.3' type='checkbox'  value='Customer stated budget under $1000, please read &quot;We have a project minimum of $2000&quot;'  id='choice_9_64_3'   \/>\n\t\t\t\t\t\t\t\t<label for='choice_9_64_3' id='label_9_64_3' class='gform-field-label gform-field-label--type-inline'>Customer stated budget under $1000, please read \"We have a project minimum of $2000\"<\/label>\n\t\t\t\t\t\t\t<\/div><\/div><\/div><\/fieldset><div id=\"field_9_94\" class=\"gfield gfield--type-html gfield--input-type-html gfield--width-full gfield_html gfield_html_formatted gfield_no_follows_desc field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  >9 Do not transfer 3 strike customers<\/div><fieldset id=\"field_9_71\" class=\"gfield gfield--type-checkbox gfield--type-choice gfield--input-type-checkbox gfield--width-full field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><legend class='gfield_label gform-field-label gfield_label_before_complex' >10 Consultation-Fee Determination<\/legend><div class='ginput_container ginput_container_checkbox'><div class='gfield_checkbox ' id='input_9_71'><div class='gchoice gchoice_9_71_1'>\n\t\t\t\t\t\t\t\t<input class='gfield-choice-input' name='input_71.1' type='checkbox'  value='Likely Consultation Fee'  id='choice_9_71_1'   \/>\n\t\t\t\t\t\t\t\t<label for='choice_9_71_1' id='label_9_71_1' class='gform-field-label gform-field-label--type-inline'>Likely Consultation Fee<\/label>\n\t\t\t\t\t\t\t<\/div><div class='gchoice gchoice_9_71_2'>\n\t\t\t\t\t\t\t\t<input class='gfield-choice-input' name='input_71.2' type='checkbox'  value='Likely No Consultation Fee'  id='choice_9_71_2'   \/>\n\t\t\t\t\t\t\t\t<label for='choice_9_71_2' id='label_9_71_2' class='gform-field-label gform-field-label--type-inline'>Likely No Consultation Fee<\/label>\n\t\t\t\t\t\t\t<\/div><\/div><\/div><\/fieldset><div id=\"field_9_72\" class=\"gfield gfield--type-text gfield--input-type-text gfield--width-full field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_9_72'>10a Notes<\/label><div class='ginput_container ginput_container_text'><input name='input_72' id='input_9_72' type='text' value='' class='large'      aria-invalid=\"false\"   \/><\/div><\/div><div id=\"field_9_84\" class=\"gfield gfield--type-section gfield--input-type-section gsection field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><h3 class=\"gsection_title\">Section Break<\/h3><\/div><div id=\"field_9_78\" class=\"gfield gfield--type-html gfield--input-type-html gfield--width-full gfield_html gfield_html_formatted gfield_no_follows_desc field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  >11 Required Transfer Information<\/div><div id=\"field_9_74\" class=\"gfield gfield--type-text gfield--input-type-text gfield--width-full field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_9_74'>City<\/label><div class='ginput_container ginput_container_text'><input name='input_74' id='input_9_74' type='text' value='' class='large'      aria-invalid=\"false\"   \/><\/div><\/div><div id=\"field_9_75\" class=\"gfield gfield--type-text gfield--input-type-text gfield--width-full field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_9_75'>One-sentence service summary<\/label><div class='ginput_container ginput_container_text'><input name='input_75' id='input_9_75' type='text' value='' class='large'      aria-invalid=\"false\"   \/><\/div><\/div><div id=\"field_9_76\" class=\"gfield gfield--type-text gfield--input-type-text gfield--width-full field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_9_76'>Number of strikes<\/label><div class='ginput_container ginput_container_text'><input name='input_76' id='input_9_76' type='text' value='' class='large'      aria-invalid=\"false\"   \/><\/div><\/div><div id=\"field_9_93\" class=\"gfield gfield--type-section gfield--input-type-section gsection field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><h3 class=\"gsection_title\">Forwarding Instructions<\/h3><\/div><div id=\"field_9_79\" class=\"gfield gfield--type-html gfield--input-type-html gfield--width-full gfield_html gfield_html_formatted gfield_no_follows_desc field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  >12 FORWARDING INSTRUCTIONS<\/div><div id=\"field_9_110\" class=\"gfield gfield--type-html gfield--input-type-html gfield--width-full gfield_html gfield_html_formatted gfield_no_follows_desc field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  >Charge the $90 consultation fee<\/div><fieldset id=\"field_9_103\" class=\"gfield gfield--type-product gfield--type-choice gfield--input-type-radio gfield--width-full gfield_price gfield_price_9_103 gfield_product_9_103 field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><legend class='gfield_label gform-field-label' >$90 Consultation Fee<\/legend><div class='ginput_container ginput_container_radio'><div class='gfield_radio' id='input_9_103'>\n\t\t\t<div class='gchoice gchoice_9_103_0'>\n\t\t\t\t\t<input class='gfield-choice-input' name='input_103' type='radio' value='Yes|90'  id='choice_9_103_0' onchange='gformToggleRadioOther( this )'    \/>\n\t\t\t\t\t<label for='choice_9_103_0' id='label_9_103_0' class='gform-field-label gform-field-label--type-inline'>Yes<\/label>\n\t\t\t<\/div>\n\t\t\t<div class='gchoice gchoice_9_103_1'>\n\t\t\t\t\t<input class='gfield-choice-input' name='input_103' type='radio' value='No|0'  id='choice_9_103_1' onchange='gformToggleRadioOther( this )'    \/>\n\t\t\t\t\t<label for='choice_9_103_1' id='label_9_103_1' class='gform-field-label gform-field-label--type-inline'>No<\/label>\n\t\t\t<\/div><\/div><\/div><\/fieldset><div id=\"field_9_102\" class=\"gfield gfield--type-total gfield--input-type-total gfield--width-full gfield_price gfield_price_9_ gfield_total gfield_total_9_ field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  aria-atomic=\"true\" aria-live=\"polite\" ><label class='gfield_label gform-field-label' for='input_9_102'>Total<\/label><div class='ginput_container ginput_container_total'>\n\t\t\t\t\t\t\t<input type='text' readonly name='input_102' id='input_9_102' value='$0.00' class='gform-text-input-reset ginput_total ginput_total_9' \/>\n\t\t\t\t\t\t<\/div><\/div><fieldset id=\"field_9_107\" class=\"gfield gfield--type-checkbox gfield--type-choice gfield--input-type-checkbox gfield--width-full field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><legend class='gfield_label gform-field-label gfield_label_before_complex' >Customer refused payment<\/legend><div class='ginput_container ginput_container_checkbox'><div class='gfield_checkbox ' id='input_9_107'><div class='gchoice gchoice_9_107_1'>\n\t\t\t\t\t\t\t\t<input class='gfield-choice-input' name='input_107.1' type='checkbox'  value='Yes'  id='choice_9_107_1'   \/>\n\t\t\t\t\t\t\t\t<label for='choice_9_107_1' id='label_9_107_1' class='gform-field-label gform-field-label--type-inline'>Yes<\/label>\n\t\t\t\t\t\t\t<\/div><\/div><\/div><\/fieldset><div id=\"field_9_9\" class=\"gfield gfield--type-captcha gfield--input-type-captcha gfield--width-full field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_9_9'>CAPTCHA<\/label><div id='input_9_9' class='ginput_container ginput_recaptcha' data-sitekey='6Ldkih0qAAAAADN9rNgPf7wd-2oFA2sgEryMo4ja'  data-theme='light' data-tabindex='0'  data-badge=''><\/div><\/div><\/div><\/div>\n        <div class='gform-footer gform_footer top_label'> <input type='submit' id='gform_submit_button_9' class='gform_button button' onclick='gform.submission.handleButtonClick(this);' data-submission-type='submit' value='Submit'  \/> \n            <input type='hidden' class='gform_hidden' name='gform_submission_method' data-js='gform_submission_method_9' value='postback' \/>\n            <input type='hidden' class='gform_hidden' name='gform_theme' data-js='gform_theme_9' id='gform_theme_9' value='gravity-theme' \/>\n            <input type='hidden' class='gform_hidden' name='gform_style_settings' data-js='gform_style_settings_9' id='gform_style_settings_9' value='[]' \/>\n            <input type='hidden' class='gform_hidden' name='is_submit_9' value='1' 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autocomplete='off' class='gform_hidden' name='gform_target_page_number_9' id='gform_target_page_number_9' value='0' \/>\n            <input type='hidden' autocomplete='off' class='gform_hidden' name='gform_source_page_number_9' id='gform_source_page_number_9' value='1' \/>\n            <input type='hidden' name='gform_field_values' value='' \/>\n            \n        <\/div>\n                        <p style=\"display: none !important;\" class=\"akismet-fields-container\" data-prefix=\"ak_\"><label>&#916;<textarea name=\"ak_hp_textarea\" cols=\"45\" rows=\"8\" maxlength=\"100\"><\/textarea><\/label><input type=\"hidden\" id=\"ak_js_1\" name=\"ak_js\" value=\"88\"\/><script>\ndocument.getElementById( \"ak_js_1\" ).setAttribute( \"value\", ( new Date() ).getTime() );\n<\/script>\n<\/p><\/form>\n                        <\/div><script>\ngform.initializeOnLoaded( function() {gformInitSpinner( 9, 'https:\/\/impactlandscaping.co\/wp-content\/plugins\/gravityforms\/images\/spinner.svg', true 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this.preventDefault(); } }]);        if (event && event.defaultPrevented) {                return;        }        const gformWrapperDiv = document.getElementById( \"gform_wrapper_9\" );        if ( gformWrapperDiv ) {            const visibilitySpan = document.createElement( \"span\" );            visibilitySpan.id = \"gform_visibility_test_9\";            gformWrapperDiv.insertAdjacentElement( \"afterend\", visibilitySpan );        }        const visibilityTestDiv = document.getElementById( \"gform_visibility_test_9\" );        let postRenderFired = false;        function triggerPostRender() {            if ( postRenderFired ) {                return;            }            postRenderFired = true;            gform.core.triggerPostRenderEvents( 9, current_page );            if ( visibilityTestDiv ) {                visibilityTestDiv.parentNode.removeChild( visibilityTestDiv );            }        }        function debounce( func, wait, immediate ) {            var timeout;            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novalidate>\n                        <div class='gform-body gform_body'><div id='gform_fields_9' class='gform_fields top_label form_sublabel_below description_below validation_below'><div id=\"field_9_48\" class=\"gfield gfield--type-html gfield--input-type-html gfield--width-full gfield_html gfield_html_formatted gfield_no_follows_desc field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  >0. GREETING (ALWAYS READ)\n\n[READ ALOUD \u2013 BLACK]\n\u201cThank you for calling Impact Landscaping, this is _____ on a recorded line. Who am I speaking with today?\u201d\n\n(wait)\n\n[READ ALOUD \u2013 BLACK]\n\u201cThank you, ______. What\u2019s the best phone number and email for you?\u201d\n\n(wait)\n\n[READ ALOUD \u2013 BLACK]\n\u201cAnd what is the address of the property you're calling about today?\u201d\n\n(wait)\n<\/div><div id=\"field_9_8\" class=\"gfield gfield--type-text gfield--input-type-text gfield--width-full field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_9_8'>Customer Name<\/label><div class='ginput_container ginput_container_text'><input name='input_8' id='input_9_8' type='text' value='' class='large'      aria-invalid=\"false\"   \/><\/div><\/div><div id=\"field_9_2\" class=\"gfield gfield--type-email gfield--input-type-email gfield--width-half field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_9_2'>Email<\/label><div class='ginput_container ginput_container_email'>\n                            <input name='input_2' id='input_9_2' type='email' value='' class='large'   placeholder='enter email'  aria-invalid=\"false\"  \/>\n                        <\/div><\/div><div id=\"field_9_3\" class=\"gfield gfield--type-phone gfield--input-type-phone gfield--width-half field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_9_3'>Phone<\/label><div class='ginput_container ginput_container_phone'><input name='input_3' id='input_9_3' type='tel' value='' class='large'  placeholder='enter phone number'  aria-invalid=\"false\"   \/><\/div><\/div><div id=\"field_9_5\" class=\"gfield gfield--type-text gfield--input-type-text gfield--width-half field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_9_5'>Service Address<\/label><div class='ginput_container ginput_container_text'><input name='input_5' id='input_9_5' type='text' value='' class='large'    placeholder='enter address'  aria-invalid=\"false\"   \/><\/div><\/div><div id=\"field_9_6\" class=\"gfield gfield--type-text gfield--input-type-text gfield--width-half field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_9_6'>Zip Code<\/label><div class='ginput_container ginput_container_text'><input name='input_6' id='input_9_6' type='text' value='' class='large'    placeholder='enter zip code'  aria-invalid=\"false\"   \/><\/div><\/div><div id=\"field_9_88\" class=\"gfield gfield--type-section gfield--input-type-section gsection field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><h3 class=\"gsection_title\">Section Break<\/h3><\/div><div id=\"field_9_46\" class=\"gfield gfield--type-html gfield--input-type-html gfield--width-full gfield_html gfield_html_formatted gfield_no_follows_desc field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  >2. ROLE DISCLOSURE (AFTER BASIC INFO IS COLLECTED)\n\n[READ ALOUD \u2013 BLACK]\n\u201cPerfect, thank you. Just so you know, I\u2019m part of the reception team \u2014 I\u2019m not a landscaping expert myself. My role is simply to gather the details about your project for the owner, Thomas. After we finish, I\u2019ll submit everything and attempt to connect you directly with him. If he\u2019s unavailable, he\u2019ll call you back from his cell.\u201d<\/div><div id=\"field_9_89\" class=\"gfield gfield--type-section gfield--input-type-section gsection field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><h3 class=\"gsection_title\">Section Break<\/h3><\/div><div id=\"field_9_51\" class=\"gfield gfield--type-html gfield--input-type-html gfield--width-full gfield_html gfield_html_formatted gfield_no_follows_desc field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  >3. PRIOR CLIENT QUESTION\n\n[READ ALOUD \u2013 BLACK]\n\u201cHave we done any work for you before?\u201d<\/div><fieldset id=\"field_9_50\" class=\"gfield gfield--type-radio gfield--type-choice gfield--input-type-radio gfield--width-full field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><legend class='gfield_label gform-field-label' >Have we done any work for you before?<\/legend><div class='ginput_container ginput_container_radio'><div class='gfield_radio' id='input_9_50'>\n\t\t\t<div class='gchoice gchoice_9_50_0'>\n\t\t\t\t\t<input class='gfield-choice-input' name='input_50' type='radio' value='Yes (No consultation fee)'  id='choice_9_50_0' onchange='gformToggleRadioOther( this )'    \/>\n\t\t\t\t\t<label for='choice_9_50_0' id='label_9_50_0' class='gform-field-label gform-field-label--type-inline'>Yes (No consultation fee)<\/label>\n\t\t\t<\/div>\n\t\t\t<div class='gchoice gchoice_9_50_1'>\n\t\t\t\t\t<input class='gfield-choice-input' name='input_50' type='radio' value='No'  id='choice_9_50_1' onchange='gformToggleRadioOther( this )'    \/>\n\t\t\t\t\t<label for='choice_9_50_1' id='label_9_50_1' class='gform-field-label gform-field-label--type-inline'>No<\/label>\n\t\t\t<\/div>\n\t\t\t<div class='gchoice gchoice_9_50_2'>\n\t\t\t\t\t<input class='gfield-choice-input' name='input_50' type='radio' value='Unsure'  id='choice_9_50_2' onchange='gformToggleRadioOther( this )'    \/>\n\t\t\t\t\t<label for='choice_9_50_2' id='label_9_50_2' class='gform-field-label gform-field-label--type-inline'>Unsure<\/label>\n\t\t\t<\/div><\/div><\/div><\/fieldset><div id=\"field_9_90\" class=\"gfield gfield--type-section gfield--input-type-section gsection field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><h3 class=\"gsection_title\">Section Break<\/h3><\/div><div id=\"field_9_49\" class=\"gfield gfield--type-html gfield--input-type-html gfield--width-full gfield_html gfield_html_formatted gfield_no_follows_desc field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  >4. DOGS ON PROPERTY (Conditional Disclaimer)\n\n[READ ALOUD \u2013 BLACK]\n\u201cDo you have any dogs on the property?\u201d\n\nIf YES, read:\n\n[READ ALOUD \u2013 BLACK]\n\u201cNo problem \u2014 we just ask that the yard is picked up before service. If the yard isn\u2019t cleaned, there is a 20% sanitation fee. How many dogs do you have, and is there anything we should know about gates or access?\u201d<\/div><div id=\"field_9_91\" class=\"gfield gfield--type-section gfield--input-type-section gsection field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><h3 class=\"gsection_title\">Section Break<\/h3><\/div><div id=\"field_9_53\" class=\"gfield gfield--type-html gfield--input-type-html gfield--width-full gfield_html gfield_html_formatted gfield_no_follows_desc field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  >5. PROJECT DESCRIPTION (OPEN-ENDED)\n\n[READ ALOUD \u2013 BLACK]\n\u201cTell me, in your own words, what you're wanting done at the property. Feel free to include as much detail as you'd like \u2014 this helps Thomas understand exactly what you need.\u201d\n\n[AGENT NOTE \u2013 RED]\nWrite customer\u2019s wording exactly as spoken, as close as possible.\n\nCustomer description (exact wording):\n\n\n---\n\n\n---\n\n\n---<\/div><fieldset id=\"field_9_13\" class=\"gfield gfield--type-checkbox gfield--type-choice gfield--input-type-checkbox gfield--width-full field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><legend class='gfield_label gform-field-label gfield_label_before_complex' >Maintenance Services<\/legend><div class='ginput_container ginput_container_checkbox'><div class='gfield_checkbox ' id='input_9_13'><div class='gchoice gchoice_9_13_1'>\n\t\t\t\t\t\t\t\t<input class='gfield-choice-input' name='input_13.1' type='checkbox'  value='Cleanup (spring\/fall)'  id='choice_9_13_1'   \/>\n\t\t\t\t\t\t\t\t<label for='choice_9_13_1' id='label_9_13_1' class='gform-field-label gform-field-label--type-inline'>Cleanup (spring\/fall)<\/label>\n\t\t\t\t\t\t\t<\/div><div class='gchoice gchoice_9_13_2'>\n\t\t\t\t\t\t\t\t<input class='gfield-choice-input' name='input_13.2' type='checkbox'  value='Leaf cleanup'  id='choice_9_13_2'   \/>\n\t\t\t\t\t\t\t\t<label for='choice_9_13_2' id='label_9_13_2' class='gform-field-label gform-field-label--type-inline'>Leaf cleanup<\/label>\n\t\t\t\t\t\t\t<\/div><div class='gchoice gchoice_9_13_3'>\n\t\t\t\t\t\t\t\t<input class='gfield-choice-input' name='input_13.3' type='checkbox'  value='Garden Club day-rate'  id='choice_9_13_3'   \/>\n\t\t\t\t\t\t\t\t<label for='choice_9_13_3' id='label_9_13_3' class='gform-field-label gform-field-label--type-inline'>Garden Club day-rate<\/label>\n\t\t\t\t\t\t\t<\/div><div class='gchoice gchoice_9_13_4'>\n\t\t\t\t\t\t\t\t<input class='gfield-choice-input' name='input_13.4' type='checkbox'  value='Mulching \/ trimming'  id='choice_9_13_4'   \/>\n\t\t\t\t\t\t\t\t<label for='choice_9_13_4' id='label_9_13_4' class='gform-field-label gform-field-label--type-inline'>Mulching \/ trimming<\/label>\n\t\t\t\t\t\t\t<\/div><div class='gchoice gchoice_9_13_5'>\n\t\t\t\t\t\t\t\t<input class='gfield-choice-input' name='input_13.5' type='checkbox'  value='Overgrowth rehabilitation'  id='choice_9_13_5'   \/>\n\t\t\t\t\t\t\t\t<label for='choice_9_13_5' id='label_9_13_5' class='gform-field-label gform-field-label--type-inline'>Overgrowth rehabilitation<\/label>\n\t\t\t\t\t\t\t<\/div><div class='gchoice gchoice_9_13_6'>\n\t\t\t\t\t\t\t\t<input class='gfield-choice-input' name='input_13.6' type='checkbox'  value='Landscape renovation'  id='choice_9_13_6'   \/>\n\t\t\t\t\t\t\t\t<label for='choice_9_13_6' id='label_9_13_6' class='gform-field-label gform-field-label--type-inline'>Landscape renovation<\/label>\n\t\t\t\t\t\t\t<\/div><div class='gchoice gchoice_9_13_7'>\n\t\t\t\t\t\t\t\t<input class='gfield-choice-input' name='input_13.7' type='checkbox'  value='Garden design \/ new plantings'  id='choice_9_13_7'   \/>\n\t\t\t\t\t\t\t\t<label for='choice_9_13_7' id='label_9_13_7' class='gform-field-label gform-field-label--type-inline'>Garden design \/ new plantings<\/label>\n\t\t\t\t\t\t\t<\/div><div class='gchoice gchoice_9_13_8'>\n\t\t\t\t\t\t\t\t<input class='gfield-choice-input' name='input_13.8' type='checkbox'  value='Sod installation \/ grading'  id='choice_9_13_8'   \/>\n\t\t\t\t\t\t\t\t<label for='choice_9_13_8' id='label_9_13_8' class='gform-field-label gform-field-label--type-inline'>Sod installation \/ grading<\/label>\n\t\t\t\t\t\t\t<\/div><div class='gchoice gchoice_9_13_9'>\n\t\t\t\t\t\t\t\t<input class='gfield-choice-input' name='input_13.9' type='checkbox'  value='Artificial turf'  id='choice_9_13_9'   \/>\n\t\t\t\t\t\t\t\t<label for='choice_9_13_9' id='label_9_13_9' class='gform-field-label gform-field-label--type-inline'>Artificial turf<\/label>\n\t\t\t\t\t\t\t<\/div><div class='gchoice gchoice_9_13_11'>\n\t\t\t\t\t\t\t\t<input class='gfield-choice-input' name='input_13.11' type='checkbox'  value='Stone \/ gravel \/ boulders'  id='choice_9_13_11'   \/>\n\t\t\t\t\t\t\t\t<label for='choice_9_13_11' id='label_9_13_11' class='gform-field-label gform-field-label--type-inline'>Stone \/ gravel \/ boulders<\/label>\n\t\t\t\t\t\t\t<\/div><div class='gchoice gchoice_9_13_12'>\n\t\t\t\t\t\t\t\t<input class='gfield-choice-input' name='input_13.12' type='checkbox'  value='Walkways \/ cobble \/ stepping stones'  id='choice_9_13_12'   \/>\n\t\t\t\t\t\t\t\t<label for='choice_9_13_12' id='label_9_13_12' class='gform-field-label gform-field-label--type-inline'>Walkways \/ cobble \/ stepping stones<\/label>\n\t\t\t\t\t\t\t<\/div><div class='gchoice gchoice_9_13_13'>\n\t\t\t\t\t\t\t\t<input class='gfield-choice-input' name='input_13.13' type='checkbox'  value='Stamped concrete'  id='choice_9_13_13'   \/>\n\t\t\t\t\t\t\t\t<label for='choice_9_13_13' id='label_9_13_13' class='gform-field-label gform-field-label--type-inline'>Stamped concrete<\/label>\n\t\t\t\t\t\t\t<\/div><div class='gchoice gchoice_9_13_14'>\n\t\t\t\t\t\t\t\t<input class='gfield-choice-input' name='input_13.14' type='checkbox'  value='Drainage \/ NDS \/ swales'  id='choice_9_13_14'   \/>\n\t\t\t\t\t\t\t\t<label for='choice_9_13_14' id='label_9_13_14' class='gform-field-label gform-field-label--type-inline'>Drainage \/ NDS \/ swales<\/label>\n\t\t\t\t\t\t\t<\/div><div class='gchoice gchoice_9_13_15'>\n\t\t\t\t\t\t\t\t<input class='gfield-choice-input' name='input_13.15' type='checkbox'  value='Skid-steer \/ land shaping'  id='choice_9_13_15'   \/>\n\t\t\t\t\t\t\t\t<label for='choice_9_13_15' id='label_9_13_15' class='gform-field-label gform-field-label--type-inline'>Skid-steer \/ land shaping<\/label>\n\t\t\t\t\t\t\t<\/div><div class='gchoice gchoice_9_13_16'>\n\t\t\t\t\t\t\t\t<input class='gfield-choice-input' name='input_13.16' type='checkbox'  value='Tree removal'  id='choice_9_13_16'   \/>\n\t\t\t\t\t\t\t\t<label for='choice_9_13_16' id='label_9_13_16' class='gform-field-label gform-field-label--type-inline'>Tree removal<\/label>\n\t\t\t\t\t\t\t<\/div><div class='gchoice gchoice_9_13_17'>\n\t\t\t\t\t\t\t\t<input class='gfield-choice-input' name='input_13.17' type='checkbox'  value='Stump grinding'  id='choice_9_13_17'   \/>\n\t\t\t\t\t\t\t\t<label for='choice_9_13_17' id='label_9_13_17' class='gform-field-label gform-field-label--type-inline'>Stump grinding<\/label>\n\t\t\t\t\t\t\t<\/div><div class='gchoice gchoice_9_13_18'>\n\t\t\t\t\t\t\t\t<input class='gfield-choice-input' name='input_13.18' type='checkbox'  value='Other'  id='choice_9_13_18'   \/>\n\t\t\t\t\t\t\t\t<label for='choice_9_13_18' id='label_9_13_18' class='gform-field-label gform-field-label--type-inline'>Other<\/label>\n\t\t\t\t\t\t\t<\/div><\/div><\/div><\/fieldset><div id=\"field_9_14\" class=\"gfield gfield--type-text gfield--input-type-text gfield--width-full field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_9_14'>Other Maintenance services<\/label><div class='ginput_container ginput_container_text'><input name='input_14' id='input_9_14' type='text' value='' class='large'      aria-invalid=\"false\"   \/><\/div><\/div><div id=\"field_9_83\" class=\"gfield gfield--type-section gfield--input-type-section gsection field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><h3 class=\"gsection_title\">Strike Question<\/h3><\/div><div id=\"field_9_92\" class=\"gfield gfield--type-html gfield--input-type-html gfield--width-full gfield_html gfield_html_formatted gfield_no_follows_desc field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  >6. SCREENING QUESTION #1 \u2014 REASON FOR CALLING\n\n[READ ALOUD \u2013 BLACK]\n\u201cWhat made you reach out to Impact Landscaping for your project?\u201d --- STOP READING ---<\/div><fieldset id=\"field_9_61\" class=\"gfield gfield--type-checkbox gfield--type-choice gfield--input-type-checkbox gfield--width-full field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><legend class='gfield_label gform-field-label gfield_label_before_complex' >6a Reason for calling<\/legend><div class='ginput_container ginput_container_checkbox'><div class='gfield_checkbox ' id='input_9_61'><div class='gchoice gchoice_9_61_1'>\n\t\t\t\t\t\t\t\t<input class='gfield-choice-input' name='input_61.1' type='checkbox'  value='Strike'  id='choice_9_61_1'   \/>\n\t\t\t\t\t\t\t\t<label for='choice_9_61_1' id='label_9_61_1' class='gform-field-label gform-field-label--type-inline'>Strike<\/label>\n\t\t\t\t\t\t\t<\/div><div class='gchoice gchoice_9_61_2'>\n\t\t\t\t\t\t\t\t<input class='gfield-choice-input' name='input_61.2' type='checkbox'  value='No Strike'  id='choice_9_61_2'   \/>\n\t\t\t\t\t\t\t\t<label for='choice_9_61_2' id='label_9_61_2' class='gform-field-label gform-field-label--type-inline'>No Strike<\/label>\n\t\t\t\t\t\t\t<\/div><\/div><\/div><\/fieldset><div id=\"field_9_82\" class=\"gfield gfield--type-html gfield--input-type-html gfield--width-full gfield_html gfield_html_formatted gfield_no_follows_desc field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  >6b. SCREENING QUESTION #1 OPTIONS \u2014 TIMELINE\n\nNo Strike\n\nRehabs, cleanups, renovations, installs, builds, grading, drainage\n\nFound via photos, reviews, referrals, or reputation\n\nMentions quality, craftsmanship, or doing it right\n\nBuying or selling a home\n\nPreparing a property for listing or closing\n\nOwns up to 3 properties\n\nUnderstands this is not a mowing company\n\n\nStrike\n\nMentions mowing, lawn care, or weekly service\n\nConfuses company with maintenance\n\nPrice-only motivation\n\n\u201cFirst on Google\u201d\n\n\u201cCalling around\u201d\n\n\u201cJust seeing who\u2019s available\u201d\n\nOwns more than 3 properties<\/div><div id=\"field_9_81\" class=\"gfield gfield--type-text gfield--input-type-text gfield--width-full field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_9_81'>6c Customer Response<\/label><div class='ginput_container ginput_container_text'><input name='input_81' id='input_9_81' type='text' value='' class='large'      aria-invalid=\"false\"   \/><\/div><\/div><div id=\"field_9_85\" class=\"gfield gfield--type-section gfield--input-type-section gsection field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><h3 class=\"gsection_title\">Strike Question<\/h3><\/div><div id=\"field_9_58\" class=\"gfield gfield--type-html gfield--input-type-html gfield--width-full gfield_html gfield_html_formatted gfield_no_follows_desc field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  >7a. SCREENING QUESTION #2 \u2014 TIMELINE\n\n[READ ALOUD \u2013 BLACK]\n\u201cHow soon would you like this to be completed?\u201d<\/div><div id=\"field_9_60\" class=\"gfield gfield--type-html gfield--input-type-html gfield--width-full gfield_html gfield_html_formatted gfield_no_follows_desc field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  >[AGENT NOTE \u2013 RED \u2013 STRIKES VS NON-STRIKES]\n\nMark a TIMELINE STRIKE if the customer says:\n\n\u201cNo rush,\u201d \u201cWhenever,\u201d \u201cNo specific deadline\u201d\n\n\u201cJust getting quotes,\u201d \u201cShopping around\u201d\n\n\u201cDepends on the price\u201d\n\n\u201cMaybe later this year \/ sometime next year\u201d\n\n\nThese = low urgency or price-dependent.\n\nMark NO STRIKE if the customer says:\n\n\u201cAs soon as possible\u201d\n\n\u201cWe\u2019re ready to move forward\u201d\n\nSpecific deadlines (before holiday, before guests, etc.)\n\nAny motivated timeline\n\n\nThese = intent to proceed.<\/div><div id=\"field_9_57\" class=\"gfield gfield--type-text gfield--input-type-text gfield--width-full field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_9_57'>7. Customer Response \u2014 Timeline:<\/label><div class='ginput_container ginput_container_text'><input name='input_57' id='input_9_57' type='text' value='' class='large'      aria-invalid=\"false\"   \/><\/div><\/div><fieldset id=\"field_9_80\" class=\"gfield gfield--type-checkbox gfield--type-choice gfield--input-type-checkbox gfield--width-full field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><legend class='gfield_label gform-field-label gfield_label_before_complex' >7a Timeline<\/legend><div class='ginput_container ginput_container_checkbox'><div class='gfield_checkbox ' id='input_9_80'><div class='gchoice gchoice_9_80_1'>\n\t\t\t\t\t\t\t\t<input class='gfield-choice-input' name='input_80.1' type='checkbox'  value='Timeline Strike'  id='choice_9_80_1'   \/>\n\t\t\t\t\t\t\t\t<label for='choice_9_80_1' id='label_9_80_1' class='gform-field-label gform-field-label--type-inline'>Timeline Strike<\/label>\n\t\t\t\t\t\t\t<\/div><div class='gchoice gchoice_9_80_2'>\n\t\t\t\t\t\t\t\t<input class='gfield-choice-input' name='input_80.2' type='checkbox'  value='No Strike'  id='choice_9_80_2'   \/>\n\t\t\t\t\t\t\t\t<label for='choice_9_80_2' id='label_9_80_2' class='gform-field-label gform-field-label--type-inline'>No Strike<\/label>\n\t\t\t\t\t\t\t<\/div><\/div><\/div><\/fieldset><div id=\"field_9_86\" class=\"gfield gfield--type-section gfield--input-type-section gsection field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><h3 class=\"gsection_title\">Strike Question<\/h3><\/div><div id=\"field_9_63\" class=\"gfield gfield--type-html gfield--input-type-html gfield--width-full gfield_html gfield_html_formatted gfield_no_follows_desc field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  >8. SCREENING QUESTION #3 \u2014 INVESTMENT RANGE\n\n[READ ALOUD \u2013 BLACK]\n\u201cTo help Thomas recommend the right approach, do you have an investment range you\u2019re comfortable with? Even a ballpark is totally fine.\u201d<\/div><div id=\"field_9_62\" class=\"gfield gfield--type-text gfield--input-type-text gfield--width-full field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_9_62'>Investment Range<\/label><div class='ginput_container ginput_container_text'><input name='input_62' id='input_9_62' type='text' value='' class='large'      aria-invalid=\"false\"   \/><\/div><\/div><div id=\"field_9_65\" class=\"gfield gfield--type-html gfield--input-type-html gfield--width-full gfield_html gfield_html_formatted gfield_no_follows_desc field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  >[AGENT NOTE \u2013 RED \u2013 STRIKES VS NON-STRIKES]\n\nMark a BUDGET STRIKE if the customer says:\n\n\u201cAs cheap as possible\u201d\n\n\u201cLowest quote wins\u201d\n\n\u201cJust tell me the price first\u201d\n\n\u201cI only want to spend a few hundred\u201d\n\nRefuses to give ANY range\n\n\u201cDon\u2019t want to spend much\u201d\n\n\nThese = cost-driven or unrealistic budget.\n\nMark NO STRIKE if the customer says:\n\n\u201cWe want it done right\u201d\n\n\u201cNo exact number but we\u2019re flexible\u201d\n\n\u201cWe know landscaping isn\u2019t cheap\u201d\n\nGives any reasonable range\n\n\nThese = value-driven.<\/div><fieldset id=\"field_9_64\" class=\"gfield gfield--type-checkbox gfield--type-choice gfield--input-type-checkbox gfield--width-full field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><legend class='gfield_label gform-field-label gfield_label_before_complex' >8a Budget Strike<\/legend><div class='ginput_container ginput_container_checkbox'><div class='gfield_checkbox ' id='input_9_64'><div class='gchoice gchoice_9_64_1'>\n\t\t\t\t\t\t\t\t<input class='gfield-choice-input' name='input_64.1' type='checkbox'  value='Budget Strike'  id='choice_9_64_1'   \/>\n\t\t\t\t\t\t\t\t<label for='choice_9_64_1' id='label_9_64_1' class='gform-field-label gform-field-label--type-inline'>Budget Strike<\/label>\n\t\t\t\t\t\t\t<\/div><div class='gchoice gchoice_9_64_2'>\n\t\t\t\t\t\t\t\t<input class='gfield-choice-input' name='input_64.2' type='checkbox'  value='No Strike'  id='choice_9_64_2'   \/>\n\t\t\t\t\t\t\t\t<label for='choice_9_64_2' id='label_9_64_2' class='gform-field-label gform-field-label--type-inline'>No Strike<\/label>\n\t\t\t\t\t\t\t<\/div><div class='gchoice gchoice_9_64_3'>\n\t\t\t\t\t\t\t\t<input class='gfield-choice-input' name='input_64.3' type='checkbox'  value='Customer stated budget under $1000, please read &quot;We have a project minimum of $2000&quot;'  id='choice_9_64_3'   \/>\n\t\t\t\t\t\t\t\t<label for='choice_9_64_3' id='label_9_64_3' class='gform-field-label gform-field-label--type-inline'>Customer stated budget under $1000, please read \"We have a project minimum of $2000\"<\/label>\n\t\t\t\t\t\t\t<\/div><\/div><\/div><\/fieldset><div id=\"field_9_94\" class=\"gfield gfield--type-html gfield--input-type-html gfield--width-full gfield_html gfield_html_formatted gfield_no_follows_desc field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  >9 Do not transfer 3 strike customers<\/div><fieldset id=\"field_9_71\" class=\"gfield gfield--type-checkbox gfield--type-choice gfield--input-type-checkbox gfield--width-full field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><legend class='gfield_label gform-field-label gfield_label_before_complex' >10 Consultation-Fee Determination<\/legend><div class='ginput_container ginput_container_checkbox'><div class='gfield_checkbox ' id='input_9_71'><div class='gchoice gchoice_9_71_1'>\n\t\t\t\t\t\t\t\t<input class='gfield-choice-input' name='input_71.1' type='checkbox'  value='Likely Consultation Fee'  id='choice_9_71_1'   \/>\n\t\t\t\t\t\t\t\t<label for='choice_9_71_1' id='label_9_71_1' class='gform-field-label gform-field-label--type-inline'>Likely Consultation Fee<\/label>\n\t\t\t\t\t\t\t<\/div><div class='gchoice gchoice_9_71_2'>\n\t\t\t\t\t\t\t\t<input class='gfield-choice-input' name='input_71.2' type='checkbox'  value='Likely No Consultation Fee'  id='choice_9_71_2'   \/>\n\t\t\t\t\t\t\t\t<label for='choice_9_71_2' id='label_9_71_2' class='gform-field-label gform-field-label--type-inline'>Likely No Consultation Fee<\/label>\n\t\t\t\t\t\t\t<\/div><\/div><\/div><\/fieldset><div id=\"field_9_72\" class=\"gfield gfield--type-text gfield--input-type-text gfield--width-full field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_9_72'>10a Notes<\/label><div class='ginput_container ginput_container_text'><input name='input_72' id='input_9_72' type='text' value='' class='large'      aria-invalid=\"false\"   \/><\/div><\/div><div id=\"field_9_84\" class=\"gfield gfield--type-section gfield--input-type-section gsection field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><h3 class=\"gsection_title\">Section Break<\/h3><\/div><div id=\"field_9_78\" class=\"gfield gfield--type-html gfield--input-type-html gfield--width-full gfield_html gfield_html_formatted gfield_no_follows_desc field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  >11 Required Transfer Information<\/div><div id=\"field_9_74\" class=\"gfield gfield--type-text gfield--input-type-text gfield--width-full field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_9_74'>City<\/label><div class='ginput_container ginput_container_text'><input name='input_74' id='input_9_74' type='text' value='' class='large'      aria-invalid=\"false\"   \/><\/div><\/div><div id=\"field_9_75\" class=\"gfield gfield--type-text gfield--input-type-text gfield--width-full field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_9_75'>One-sentence service summary<\/label><div class='ginput_container ginput_container_text'><input name='input_75' id='input_9_75' type='text' value='' class='large'      aria-invalid=\"false\"   \/><\/div><\/div><div id=\"field_9_76\" class=\"gfield gfield--type-text gfield--input-type-text gfield--width-full field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_9_76'>Number of strikes<\/label><div class='ginput_container ginput_container_text'><input name='input_76' id='input_9_76' type='text' value='' class='large'      aria-invalid=\"false\"   \/><\/div><\/div><div id=\"field_9_93\" class=\"gfield gfield--type-section gfield--input-type-section gsection field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><h3 class=\"gsection_title\">Forwarding Instructions<\/h3><\/div><div id=\"field_9_79\" class=\"gfield gfield--type-html gfield--input-type-html gfield--width-full gfield_html gfield_html_formatted gfield_no_follows_desc field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  >12 FORWARDING INSTRUCTIONS<\/div><div id=\"field_9_110\" class=\"gfield gfield--type-html gfield--input-type-html gfield--width-full gfield_html gfield_html_formatted gfield_no_follows_desc field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  >Charge the $90 consultation fee<\/div><fieldset id=\"field_9_103\" class=\"gfield gfield--type-product gfield--type-choice gfield--input-type-radio gfield--width-full gfield_price gfield_price_9_103 gfield_product_9_103 field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><legend class='gfield_label gform-field-label' >$90 Consultation Fee<\/legend><div class='ginput_container ginput_container_radio'><div class='gfield_radio' id='input_9_103'>\n\t\t\t<div class='gchoice gchoice_9_103_0'>\n\t\t\t\t\t<input class='gfield-choice-input' name='input_103' type='radio' value='Yes|90'  id='choice_9_103_0' onchange='gformToggleRadioOther( this )'    \/>\n\t\t\t\t\t<label for='choice_9_103_0' id='label_9_103_0' class='gform-field-label gform-field-label--type-inline'>Yes<\/label>\n\t\t\t<\/div>\n\t\t\t<div class='gchoice gchoice_9_103_1'>\n\t\t\t\t\t<input class='gfield-choice-input' name='input_103' type='radio' value='No|0'  id='choice_9_103_1' onchange='gformToggleRadioOther( this )'    \/>\n\t\t\t\t\t<label for='choice_9_103_1' id='label_9_103_1' class='gform-field-label gform-field-label--type-inline'>No<\/label>\n\t\t\t<\/div><\/div><\/div><\/fieldset><div id=\"field_9_102\" class=\"gfield gfield--type-total gfield--input-type-total gfield--width-full gfield_price gfield_price_9_ gfield_total gfield_total_9_ field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  aria-atomic=\"true\" aria-live=\"polite\" ><label class='gfield_label gform-field-label' for='input_9_102'>Total<\/label><div class='ginput_container ginput_container_total'>\n\t\t\t\t\t\t\t<input type='text' readonly name='input_102' id='input_9_102' value='$0.00' class='gform-text-input-reset ginput_total ginput_total_9' \/>\n\t\t\t\t\t\t<\/div><\/div><fieldset id=\"field_9_107\" class=\"gfield gfield--type-checkbox gfield--type-choice gfield--input-type-checkbox gfield--width-full field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><legend class='gfield_label gform-field-label gfield_label_before_complex' >Customer refused payment<\/legend><div class='ginput_container ginput_container_checkbox'><div class='gfield_checkbox ' id='input_9_107'><div class='gchoice gchoice_9_107_1'>\n\t\t\t\t\t\t\t\t<input class='gfield-choice-input' name='input_107.1' type='checkbox'  value='Yes'  id='choice_9_107_1'   \/>\n\t\t\t\t\t\t\t\t<label for='choice_9_107_1' id='label_9_107_1' class='gform-field-label gform-field-label--type-inline'>Yes<\/label>\n\t\t\t\t\t\t\t<\/div><\/div><\/div><\/fieldset><div id=\"field_9_9\" class=\"gfield gfield--type-captcha gfield--input-type-captcha gfield--width-full field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' 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